As an honesty company, Borsche provides trusted after sales service.
Firstly, Borsche guarantee 2 year warranty. Within 2 years from selling, Borsche will take responsibility of the quality. There are some different conditions.
A.Some important and major parts fail. Customers send the failed parts back. Then Borsche will send the relevant parts to customers. The important parts include CCD, LED board, etc.
B.Some small and unimportant parts fail. Then Borsche will send the relevant parts to customers. Customers do not need to send the failed parts back. The unimportant parts include LED light, diode, cable, etc.
C.If customers can not find which part fails, they send back the inner parts without housing. Borsche will repair it and return it to customers.
The claims all base on the evidence.
About the shipping charge, Borsche can take half of it. For example, if you send it back by your charge, Borsche returns by Borsche’s charge.
Secondly, Borsche provides totally free and 24H tech support. Customers can choose email, telephone, Skype or MSN to contact Borsche. Borsche’s sales or technique engineer will respond customers within 24 hours.
The third, Borsche also provides low cost repairing service after warranty. For example, if some parts of the products fail, Borsche could offer the parts at cost price. Free tech support is also provided at the same time.
Firstly, Borsche guarantee 2 year warranty. Within 2 years from selling, Borsche will take responsibility of the quality. There are some different conditions.
A.Some important and major parts fail. Customers send the failed parts back. Then Borsche will send the relevant parts to customers. The important parts include CCD, LED board, etc.
B.Some small and unimportant parts fail. Then Borsche will send the relevant parts to customers. Customers do not need to send the failed parts back. The unimportant parts include LED light, diode, cable, etc.
C.If customers can not find which part fails, they send back the inner parts without housing. Borsche will repair it and return it to customers.
The claims all base on the evidence.
About the shipping charge, Borsche can take half of it. For example, if you send it back by your charge, Borsche returns by Borsche’s charge.
Secondly, Borsche provides totally free and 24H tech support. Customers can choose email, telephone, Skype or MSN to contact Borsche. Borsche’s sales or technique engineer will respond customers within 24 hours.
The third, Borsche also provides low cost repairing service after warranty. For example, if some parts of the products fail, Borsche could offer the parts at cost price. Free tech support is also provided at the same time.
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